You are sure that the scanner, its accessories (see below) and software program(s) will work together as expected. Some features in our programs will only work for the scanners that we sell (we cannot adapt them to all existing models).
2- Technical Assistance.
We only provide technical assistance for scanners that we sell. In case you have difficulties installing or using it, it is easy to help you with scanners that we know and have at hand.
3- Calibration for precise measurements.
Scanners are made mainly for artistic applications. We calibrate our scanners with extremely precise standards. This calibration is automatically used by our programs to compensate for differences among scanners so that data produced by different models or different units of the same model will give more similar results (when you ask a scanner to scan at 400 dpi it might scan at 380, this is what our calibration compensates for). Our calibration also compensate for differences when using a single scanner under different conditions such as when measuring an object at various orientation on its scan area and, for dual lenses scanners, when using different lenses.
4- Reliability and image quality.
You get a scanner that is well adapted (fast, precise and reliable) for long term repetitive scientific measurements. See 1-Optical resolution and minimum pixel size above for additional information.
Our scanners do not exhibit the shadow problems for seeds, needles and root scanning.
6- Accessories for faster and easier scanning. These include trays of different sizes to scan immersed roots and positioning systems. These accessories allow to do repetitive tasks such as placing samples at the same position on the scanner (to bypass the preview step) or to scan with an adapted color contrasting background. Another example is the cover raiser that allows to scan thick objects like roots in our trays. Accessories can easily be removed and installed by the user in a few seconds.
7- Additional instruction manuals. They teach how to install the scanner and our accessories and how to scan biological samples for analysis with our programs. They will help you get the best images from your scanner and will save you time by giving you some tips about the scanner that you have purchased.