Regent Instruments - Ordering Informations
Image Analysis for Plant Science
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Regent Instruments Inc. since 1991

 

 


For sales informations,
contact us by email

sales@regentinstruments.com
Ordering information
 
Regent Instruments Image Analysis Systems and technical support are available directly from us for our customers worldwide. We have distributors in some regions of the world. To verify if there is one in your area or to become one, contact our sales department.
 
Prices are available by contacting our Sales Department at sales@regentinstruments.com. Requests are typically answered the same day.
 
  • The best way to learn about our image analysis systems and software programs availability and cost is to ask our sales deptartment for our latest interactive price list. With it, you can choose software programs, scanners and accessories, get information about them and see the price updated as you select them.

    Our interactive price list also automatically calculates discounts if you buy more than one product of the same or a different product family (e.g. WinRHIZO, WinFOLIA, WinSEEDLE, WinDENDRO...). The discount increases as the number of products purchased increases.

    The price list can also give you the cost of updating (e.g. from WinRHIZO 2014 to 2022) and/or upgrading (e.g. from WinRHIZO Reg to Pro) your current software version or buying additional licenses.

    Note that we do not sell scannners and accessories without our software programs.

    All prices are available in Canadian dollars, US dollars and Euro.
  • International Sales: Our prices are F.O.B.. Foreign taxes, duties and custom clearance fees are not included. Note that we do not charge any Canadian taxes or custom fees on international sales. Regent Instruments does not have any office or employee outside Canada. Because of that, we cannot charge or handle your local taxes and customs fees. The shipping companies can however.

     

Terms of payment
  • International Sales: (including USA) PRE-PAID ORDERS ONLY via wire transfer or credit card (VISA & Mastercard). Please contact us to receive the required information to proceed with the payment.
  • Canadian customers:Please contact us to receive the required information to proceed with an order.
Shipping
  • Our standard shipping procedure is via Fedex, we can ship via other carriers (DHL, TNT, UPS, Cargo...).
  • Shipping delays: typically 24 to 48 hours for most products.
Technical support

Technical support is free and available exclusively by e-mail. The e-mail address is on the cover page of all our Instruction Manuals and in the Welcome Screen of all our software programs. If you have difficulties finding it, ask it to our sales department.